Shipping policy

Last updated: 18/09/2026

Vynkart works with fulfilment partners and suppliers, including suppliers located outside the United Kingdom. Products may therefore be shipped directly from an overseas warehouse.

  1. Order processing

Orders are normally processed within [2–5] business days, excluding weekends and UK public holidays.

Processing time is separate from delivery time. During busy periods, sales, or public holidays, processing may take longer.

  1. Estimated delivery

Estimated delivery time: 1–20 BUSINESS DAYS

Any estimated delivery time frame displayed on a product page or at checkout forms part of your order information. Delivery times are estimates unless we expressly agree to a guaranteed date.

Orders will normally be delivered within 30 days unless a different delivery period is clearly stated and agreed when the order is placed.

  1. Overseas fulfillment

Because we use multiple suppliers and warehouses:

• Products in the same order may arrive separately;
• Separate tracking numbers may be issued;
• Packaging may differ between products; and
• Tracking information may take several days to update.

You will not be charged additional shipping merely because an order is delivered in separate parcels unless this was clearly disclosed before purchase.

  1. Shipping charges

Shipping charges, where applicable, are shown at checkout before payment.

  1. Customs duties and import charges

International orders may be subject to customs duties, import taxes, handling charges, or local fees imposed by the destination country.

Where these charges are not collected at checkout, the customer is responsible for paying them. Vynkart does not control these charges. Please check your local customs rules before ordering.

We will clearly disclose any known mandatory charges that we collect from you during checkout.

  1. Tracking

Where tracking is available, we will send tracking details to the email address supplied with the order.

Tracking may not update immediately after dispatch. Please allow [1–7] business days for the carrier’s system to display movement.

  1. Incorrect addresses

Customers must provide a complete and accurate delivery address. Contact us immediately at officialvynkart@gmail.com if you notice an error.

We cannot guarantee that an address can be changed after fulfillment begins. Where an order is returned or lost because an incorrect or incomplete address was provided, the customer may be responsible for reasonable re-delivery or replacement costs where permitted by law.

  1. Delayed orders

Carrier delays, customs inspections, severe weather, strikes, and other events outside our reasonable control may affect delivery.

If delivery is substantially delayed, contact us at officialvynkart@gmail.com. Your legal rights are not affected. Where an agreed essential delivery date is missed, or delivery is not made within the legally applicable period, you may have the right to cancel and receive a refund.

  1. Lost or damaged parcels

If tracking shows that a parcel has been delivered but you cannot find it, please check with household members, neighbors, safe places, and the carrier before contacting us.

For a lost or damaged parcel, email officialvynkart@gmail.com with your order number and relevant evidence. We will investigate with the supplier or carrier and provide an appropriate remedy where required.

  1. Contact

Email: officialvynkart@gmail.com
Business name: Vynkart